Invest in digital customer experience (DCX)

We support businesses in the design and implementation of Salesforce modules that suit their specific needs. Our offer includes the following solutions: Sales Cloud for automating sales, Service Cloud for managing customer service operations, Commerce Cloud for B2C and B2B e-commerce platforms, Marketing Cloud for automating marketing tasks, Experience Cloud for building custom portals, Analytics Cloud for data analysis, Consumer Goods Cloud for driving in-store sales, and Revenue Cloud for generating complex quotes. 

We offer a solution that integrates MuleSoft to support organisations in the transformation and optimisation of their business processes, ensuring seamless connectivity between systems, applications and data. Using our expertise and proven track record, we offer a comprehensive range of services from integration strategy to implementation. We also provide support and training, helping businesses to effectively manage change throughout their project.

We support retailers in the roll-out of Cegid Retail Y2, a solution designed to help them modernise retail operations and deliver the most effective omnichannel experience, leveraging features such as real-time POS and inventory management. We seamlessly integrate in-store, online and mobile sales channels. And with Cegid Orli, an ERP solution developed for fashion and textile brands, we help retail companies manage their entire value chain, from sourcing to delivery. We also maintain third-party applications to make sure all systems are monitored continuously and efficiently.

We offer localised solutions that help businesses enhance user experience to support the development of their e-commerce strategy in Europe and Asia. We work hand-in-hand with your teams to successfully implement Shopify Plus and Salesforce E-commerce, integrating third-party systems to boost your platforms’ operational efficiency. We offer tailored solutions that meet your design (motion graphics, 3D) and merchandising requirements to maximise the potential of your e-commerce platforms.

We support retailers in the roll-out of Anaplan for Fashion, a set of six out-of-the-box solutions designed to help them gain better insight and achieve greater agility and flexibility. Retail companies can leverage customised solutions to better manage merchandising, assortment, distribution and store performance. They can rethink and automate their planning process in no time, from strategic planning to in-season optimisation. Planning teams can access real-time data from the Anaplan platform to identify strategic opportunities and drive more revenue.