How did we use a UX Design sprint to improve R&D battery testing application efficiency in Korea?
Our client is a pioneering chemical company. Its R&D lab in Korea encountered challenges with an application designed to track the development and testing of batteries. Lab testers faced numerous difficulties with the system, which hampered efficiency and usability. In response, our client branch in Korea engaged their Digital Studio in Singapore to lead a design sprint aimed at overhauling the application’s user experience. To spearhead this effort, our client’s Digital Studio collaborated with VISEO, bringing in a UX Researcher from VISEO to work alongside one of their UI designers. Together, they embarked on a five-day design sprint, utilizing user-centric design thinking methodologies to reimagine the application and improve its functionality for the researchers.
Project Context
Our client R&D lab developed an application to track the development and testing of batteries in their laboratory. The application presented many drawbacks for lab testers, so our client in Korea called upon their Digital Studio in Singapore to conduct a Design Sprint to rapidly gather user input, generate new ideas and imagine an entirely new design. Our client’s Digital Studio called upon VISEO to send a UX Researcher to lead the design sprint alongside one UI designer from our client Digital Studio team.
Project details
A design sprint is a 5-day process that takes teams through the five steps of design thinking: empathize, define, ideate, prototype and test.
To empathize, we shadowed researchers and conducted a user journey workshop and one-to-one interviews to learn about their current process.
To define, we identified, with researchers, the problems they face today.
To ideate, we gathered researchers for a workshop dedicated to finding new ideas, then collectively sketched our ideas on paper.
To prototype, we, inspired by our sketches, built an interactive interface to show researchers how we might solve their problems.
To test, we showed our prototype to researchers and asked