How did we successfully expands our client’s stores and optimizes its retail strategy through adapted SaaS solutions with Cegid in Mainland China?
Our client, a British manufacturer of folding bicycles based in London, sells to 1,500 bike stores worldwide, most of which are IBDs as of today.
In the fast-paced world of retail, efficiency and data accuracy are paramount for success. Our British client faced significant challenges in synchronizing their master data and inventory movements across different platforms. This case study explores how our team overcame these challenges and implemented a seamless Point of Sale (POS) system for our British client ‘s stores in China.
The Challenges
Our British client operated with all master data and inventory movements managed by SAP and integrated with CEGID. This setup required meticulous data consistency between CEGID and NetSuite to ensure smooth operations. Additionally, the project timeline for development and implementation was tight, creating further pressure to deliver a robust solution within a limited timeframe.
The Solution
To address these challenges, our team implemented the CEGID SaaS platform for our British client’s stores in Beijing and Shanghai. The solution included:
- Implementation of CEGID SaaS Platform: This was deployed across our British client stores to streamline their POS operations.
- Integration with NetSuite: Ensured synchronization of master data and inventory between CEGID and NetSuite, providing accurate and real-time data consistency.
- Integration of EFT Connector with ShouQianBa: Enabled efficient electronic fund transfer (EFT) processes, enhancing the payment experience for customers.
The project was executed over a period of three months, covering two sites in China mainland and Hong Kong, and involved 10 back-office users and 2 front-office users.
The Outcome
The implementation of the CEGID SaaS platform significantly improved our British client’s retail operations. The integration with NetSuite ensured seamless data flow, eliminating discrepancies and enhancing inventory management. The integration of the EFT connector with ShouQianBa streamlined payment processes, providing a better customer experience.
Achievement Unveiled
The successful implementation of the POS system within a tight timeline is a testament to our team’s expertise and dedication. Our Cegid Director, David Liu, remarked on the achievement, saying:
“The seamless integration of CEGID and NetSuite within such a short period showcases our capability to deliver complex projects efficiently. This success not only enhances Brompton Junction’s operations but also sets a benchmark for future implementations.”
In summary, the POS implementation in China mainland for our British client demonstrates the power of efficient integration and meticulous planning in transforming retail operations, paving the way for continued success and customer satisfaction.
Streamline your retail operations globally with Cegid in Asia
Deliver an exceptional, personalised customer experience through dedicated store teams that truly represent your brand. Ready to elevate your profitability with VISEO and Cegid?
By bringing together VISEO’s comprehensive industry insights and technology experience with Cegid’s advanced capabilities, we can make our clients’ digital strategy a reality, allowing them to be more productive, innovative, and competitive.