How did we optimise workforce planning and budgeting for the largest Telco in the Philippines with Anaplan?
Managing workforce budgets and forecasting headcounts efficiently is crucial for large enterprises. This case study highlights how one of the largest telecommunications companies in the Philippines transformed its manpower budgeting process by adopting Anaplan with the help of their implementation partner, Scanomi. This transition from manual Excel-based processes to a streamlined digital solution significantly reduced the time spent on consolidations, improved flexibility, and enabled more accurate planning.
The challenge
The HR Workforce Planning and Analytics team, led by Gabby Santos, was responsible for managing corporate manpower and services budgets. This included managing assumptions, headcount, and drivers on a monthly basis. The process was arduous and time-consuming, relying heavily on manual data entry and consolidation through Excel. This resulted in long wait times to process data and consolidate reports.
“Prior to Anaplan, actually, we did everything on Excel, so everything was very manual. We had to compute everything on Excel manually, and we had to wait for all the formulas to compute before progressing,” said Gabby. The process was not only time-consuming but also prone to errors, often requiring weeks to consolidate a single report.
The solution
Recognizing the need for a more flexible and efficient system, the team turned to Anaplan, a platform known for its flexibility in planning, budgeting, and forecasting. The implementation of Anaplan allowed the team to automate many of their processes, reducing the need for manual data entry and eliminating time-consuming calculations.
“We chose Anaplan because we needed a flexible budgeting system for our planning, budgeting, and forecasting,”explained Susie Urbano, who leads the enterprise solutions division. “Anaplan is so much faster. Consolidation is very quick. It just does it automatically so we really don’t have to wait so much just to consolidate.”
To ensure a smooth transition to Anaplan, the company partnered with VISEO/Scanomi, an expert in Anaplan implementations. VISEO/Scanomi’s ability to provide personalized support and tailored solutions was a key factor in their selection. “We actually worked with VISEO/Scanomi to do the proof of concept, and based on what they showed us, they were the most capable partner to do this implementation and this journey with us,” noted Susie.
Achievement unveiled
With Anaplan, the HR Workforce Planning and Analytics team saw immediate improvements in the speed and efficiency of their budgeting and forecasting processes. Consolidations that used to take weeks were now completed in a fraction of the time. Additionally, the platform’s ability to manage assumptions, drivers, and data consolidation in real-time allowed for more accurate and timely decisions.
“Anaplan is so much faster. It just does it automatically, so we don’t have to wait so much just to consolidate,” Gabby shared. “We also use it for consolidation of the manpower budget, and it’s been a game-changer.”
VISEO/Scanomi’s role as an implementation partner was crucial. Their expertise, combined with their personal touch and responsiveness, ensured the process was smooth and successful. “VISEO/Scanomi showed their capability and expertise, and they really showed us not just how good the system is, but also their expertise and personal, interpersonal relationship,” added Susie.
The outcome
By transitioning to Anaplan, the company experienced a significant reduction in time spent on budgeting and forecasting processes. Manual errors were minimized, and the HR team could now focus on more strategic tasks rather than spending countless hours on manual data entry and consolidation. The flexibility of Anaplan also ensured that future changes and adaptations to the workforce and budget would be easily accommodated, supporting the company’s ongoing growth and success.
“After all, that’s what we actually need from partners, and VISEO/Scanomi has been a very good partner to us,” concluded Susie, emphasizing the positive collaboration and trust built between the teams.
Through the implementation of Anaplan and the support of VISEO/Scanomi, the company successfully optimized their workforce planning and budgeting, ensuring they remained agile, accurate, and future-ready.
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